NWCUA/CUES Leadership Symposium - Fall

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NWCUA/CUES Leadership Symposium - Fall

Date: Nov 06, 2013 • 11:00 AM - 03:00 PM

Location: SeaTac, WA

Price: No Cost

The NWCUA and the Northwest Council of CUES team up to present the Fall Leadership Symposium to credit union leaders.

About the Leadership Symposium

The NWCUA and the OR/WA Northwest Council of CUES team up to present a day with thought-provoking content. This is an excellent opportunity for credit union leaders to network and exchange ideas with peers, interact with industry experts, and have an open dialogue with Association staff.

Join us a day early and enjoy the NWCUA Small Credit Union Roundtable on November 5. 

Who should attend?

This event is open to all CEOs and senior executives. The Symposium’s focus includes helping your credit union win the talent war. Gain insight into how to recruit, develop, and retain the most effective middle managers who drive employee engagement and reach your success benchmarks. Presenter Michael Neill is one of the industry’s most highly regarded leadership consultants and author of an acclaimed Filene Institute study, “Attributes and Skills of Highly Effective Credit Union Managers.”

Please note:  This event is free to attend, but you must go through the entire shopping cart and checkout process for your registration to be valid.  


Seattle Airport Marriott
3201 S. 176h St.  
Seattle, WA 98188


To obtain a discount room rate please ask for the: Northwest Credit Union Business Rate


10:45 a.m. – 11:00 a.m.


11:00 a.m. – 11:15 a.m.

Dave Spaulding, President/CEO, Red Canoe CU
Troy Stang, President & CEO, NWCUA

11:15 a.m. – 12:15 p.m.

Operational Efficiency and Profitability
Joseph Prunty, President, P12 Advisors

This session will provide insights into the costs to sell and service members and the importance of product and member profitability management. Particular attention will be paid to the role of emerging delivery channels and the pressure on margins that executive management and board members must face. Attendees will be provided with an understanding of the importance of sustainable revenues and the need to focus on share of wallet growth.

12:15 p.m. – 1:00 p.m.

Lunch and Networking

1:00 p.m. – 1:30 p.m.

The Value of Community and Engagement
Luke Harmon, Profits4Purpose; Kim Vu, Vice President, Community Investment & Social Impact, NWCUA/Executive Director, NWCUF

The Northwest Credit Union Foundation recently rolled out a new website, new reporting tools, and a new vision to amplify the impact of credit unions throughout the region through asset building, economic empowerment, and cooperative development. Learn more about the new focus, and find out how the new tools—developed in partnership with Profits4Purpose—will make tracking and reporting results easier and help the Foundation share more stories about the impact it has on the communities it serves.

1:30 p.m. – 2:30 p.m.

Win the Talent War
Michael Neill, President, Michael Neill & Associates

Millions of dollars have been spent to increase employee engagement through systems and perks, but organizations tend to ignore the clearly proven key to increasing engagement—improved leadership and management.

During this session you will learn:

  • How to win the talent war by recruiting, developing, and retaining the best possible middle management team for immediate impact and long term success.
  • What characteristics missional leaders have, and why this type of leader is needed.
  • The difference between missional leadership and outcome based leadership.


2:30 p.m. - 3:00 p.m. 

Debrief and Wrap-up
Denise Gabel, COO, NWCUA

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