800.995.9064 Phone | 877.928.6397 Fax
8205 SW Creekside Pl, Ste 220 Beaverton, Oregon 97008
33301 9th Ave South, Ste 200 Federal Way, Washington 98003
Date: Aug 27, 2013 12:00 PM - 01:30 PM
Location: OnlinePrice: $200 for Archived Link & CD, $169 for Small CUs (Link Only)
This webinar was originally presented on 2/27/2013. Archives are available for six months after this date.
The recession has affected most Americans and impaired many consumers’ ability to repay their debts. Many borrowers are having difficulty keeping payments current or have simply given up. These conditions have had a dramatic impact on financial institutions’ delinquencies, charge-offs, and losses – which has put increased pressure on collection staff. It’s possible that 2013 could be the most difficult year ever to collect delinquent accounts. Financial institutions must find proactive ways to collect delinquent accounts, retain loyal borrowers, and minimize losses. Join us to learn advanced collection techniques that focus on tools and methodologies to effectively identify how to reduce delinquency, avoid loss, and maintain borrowers’ loyalty.
This informative session is for collection officers, collection support personnel, management involved with collections, loan officers, and other lending personnel.
Attendance verification for CE credits provided upon request.
Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.
Bruce Hull has more than 30 years’ lending experience. His knowledge and ability to communicate have made him a sought-after speaker in the areas of lending, collections, and sales. Bruce has served in several capacities, including: the VP of lending for two large credit unions; the director of collections; a lender in two banks and a savings and loan; a lending professional with one of the nation’s top credit union audit firms; and an expert witness in loan fraud and bond claim cases.
Bruce has been a frequent presenter at conferences around the country for 20+ years. He attended the University of Nevada in Reno and earned a Retail Banking Diploma from the American Institute of Banking.
For registration options, click here.
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