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Changing Demographics & How This Affects Your CU

Eventicons_quickbite_teleconference

Date: Jan 31, 2012 08:00 AM - Jan 31, 2012 09:00 AM

Location: Telephone

Price: $99.00

Program Description

This presentation will focus on why changing demographics and diversity are business opportunities and how these changes affect your business today and tomorrow.

You’ll learn:

  • The four biggest findings from the 2010 Census and what they mean for your business right now
  • Key market segmentations and the values associated with each to better understand customers and coworkers
  • The differences between generational segments and how the varying wants and needs of generations impacts the service you provide
  • Common obstacles will be reviewed in order to avoid communication or service mistakes, both internally and externally
  • Specific strategies for developing effective diversity initiatives will be reviewed.  Do’s and don’ts will be covered

Details

Date: Tuesday, January 31
Time: 8:00 a.m. – 9:00 a.m.
Cost: $99

Dial up instructions, PIN number, and an electronic file of the handouts will be sent to the registered participant’s email within 5 business days before the Quick Bite event. In addition, the participant will receive a link to a 21 day audio archive, activated within 48 hours of the live event.

Cancellations and requests for refunds must be received in writing by mail or faxed to 206.340.4808 no later than 10 days prior to the Teleconference/TeleCourse. After this date, only substitutions will be accepted.